Shipping and Delivery
- How long does the shipment take?
- The estimated waiting time for delivery is 2-3 working days. Delivery times may vary further during holidays and high traffic periods e.g. Black Friday, Cyber Monday.
- Is shipping free?
- For all orders placed on the Marketplace, shipping is always free for orders over 99€.
- How much is shipping to Europe?
- Shipment to Europe costs 6.90€ for any order amount
- By which couriers do you ship?
- We ship by SDA, GLS, DHL, FedEx and UPS express couriers. If you have courier preferences please tell us when ordering or contact us immediately after placing your order
- What are the payment methods?
- You can pay by PayPal or Credit Card or prepaid, such as: Mastercard, PostePay, PostePay Evolution, American Express. We do NOT accept cash on delivery.
Returns and Returns
- Can I make a return?
- You can make a return within 15 days of purchase. To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging. Different types of goods are exempt from return. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. In addition, we do not accept intimate or sanitary products, hazardous materials or flammable liquids or gases. We do not accept returns for medical or sanitary products, such as masks.